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Contact Details
Phone
07572 433507
Available 24/7 for emergencies
[email protected]
Address
The Chequers, Whetsted Road
Tonbridge TN12 6SE
Working Hours
24/7 Emergency Service
Standard hours: Mon–Sat 7am–8pm
- No call-out fee
- Free no-obligation quotes
- Checkatrade approved
- 12-month guarantee
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Fill in your details and we'll respond within 2 hours during standard working hours.
Frequently Asked Questions
Answers to common questions about our drainage services in Tonbridge, Tunbridge Wells, Maidstone, and Kent.
How quickly can you respond to an emergency drain blockage?
We aim to be with you within 1 hour of your call for emergency drainage issues across Tonbridge, Tunbridge Wells, Maidstone, and the surrounding Kent area. Our engineers carry fully-equipped vans so we can resolve most problems on the first visit.
Do you charge a call-out fee?
No, we do not charge a call-out fee. You only pay for the work that is carried out. We provide transparent, upfront pricing before any work begins so there are no surprises.
What areas do you cover?
We are based in Tonbridge and serve the whole of Kent, including Tunbridge Wells, Maidstone, Paddock Wood, Sevenoaks, Cranbrook, Hadlow, East Peckham, Yalding, Wateringbury, Hildenborough, and Southborough. We also cover parts of East Sussex and South London.
Are you insured?
Yes, we carry £5 million in public liability insurance. All of our engineers are DBS checked and fully qualified. We are also Checkatrade approved and accredited by the Water Jetting Association.
Do you offer CCTV drain surveys for homebuyers?
Absolutely. Pre-purchase CCTV drain surveys are one of our most requested services. We provide a full colour recorded survey with a detailed written report that can be shared with solicitors, surveyors, and insurance companies.
How much does it cost to unblock a drain?
The cost depends on the severity and location of the blockage. We provide free, no-obligation quotes and our pricing is always transparent. Most standard domestic drain unblocking jobs are very competitively priced. Call us for an accurate estimate.
Do you work on commercial properties?
Yes, we provide drainage services for both domestic and commercial properties. We offer planned preventative maintenance programmes (PPM) for commercial clients to help avoid costly drainage emergencies.
What is a no-dig drain repair?
No-dig (or trenchless) drain repair uses specialist technology to reline or repair damaged pipes without the need for excavation. This means less disruption to your property, garden, or driveway. It is faster, cleaner, and often more cost-effective than traditional excavation methods.
How can I prevent my drains from blocking?
Avoid putting fats, oils, and grease down kitchen sinks. Use drain guards to catch hair and debris. Don't flush wet wipes, sanitary products, or cotton buds. Regular professional drain cleaning can also help maintain healthy drainage and prevent build-up.
Do you guarantee your work?
Yes, all work carried out by Smarter Drainage comes with a 12-month guarantee for your peace of mind. If any issues arise within this period, we'll return to resolve them at no additional cost.
Can you help with drainage for a new build or extension?
Yes, we offer a full drain installation service for new builds, extensions, and renovations. We handle everything from planning and design to installation and connection to the mains sewer, ensuring full compliance with current building regulations.
What payment methods do you accept?
We accept bank transfer, cash, and card payments for your convenience. Payment is due upon completion of the work unless otherwise agreed for larger projects.